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Privacy Policy

We are committed to protecting the privacy of each of our customers and we have prepared the below information to help answer any questions. 

 

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the "do we use cookies" section below for information about cookies and how we use them. 

You can rest assured that your information is safe and secure because we use Secure Socket Layer (SSL) encryption to protect data transmitted and saved. If you do not want information stored on our site, you can shop as a "GUEST".


What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:

  •  To personalize your experience
    (your information helps us to better respond to your individual needs)
  •  To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  •  To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  •  To process transactions
    (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  •  To send periodic emails
    (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.)

    If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. 
    Note: If at any time you would like to unsubscribe from receiving future emails, You may email us at sales@stitchandzipkits.com, using the word Unsubscribe in the subject line.

    How do we protect your information?
    We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

    Do we use cookies?
    Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if allowed, that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and keep track of advertisements.

    Do we disclose any information to outside parties?
    Absolutely NOT. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

    Childrens Online Privacy Protection Act Compliance
    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Terms and Conditions
    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

    Your Consent
    By using our site, you consent to our privacy policy.

    Changes to our Privacy Policy
    If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 02/23/2010.

    Contacting Us
    If there are any questions regarding this privacy policy you may contact us using the information below.

    www.stitchandzipkits.com
    224 E Sheffield Court
    Gilbert, AZ 85296
    United States
    sales@stitchandzipkits.com
    Toll Free: 888-405-1756

 

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